Contact information

Contact Us

We're here to help! If you have any questions about your order, our products, shipping, returns, or anything else, our Customer Support team is happy to assist you.

Customer Support

Email: abdullahalamkalas@gmail.com

Phone / WhatsApp: +971 56 489 9085

Business Hours:

  • 24/7 Monday – Sunday: 9:00 AM – 7:00 PM (GST)

Our Address

Alam Emirates
Dubai, United Arab Emirates

Need Help?

For faster assistance, please include the following when contacting us:

  • Your Order Number

  • Full Name

  • Email Address

  • Phone Number

  • A brief description of your inquiry

  • Photos or videos (if reporting a damaged or incorrect item)

Our team aims to respond to all inquiries within 24–48 business hours.

Frequently Asked Topics

We can help you with:

  • Order status and tracking

  • Shipping and delivery

  • Returns and refunds

  • Product information

  • Order changes or cancellations

  • Payment-related questions

  • General customer support

Thank you for choosing us. We appreciate your trust and look forward to serving you!